FAQs

A compounding pharmacy prepares custom medications based on your provider’s prescription. These pharmacies make custom medications with individualized delivery forms(such as a cream, capsule, or injection) and utilize ingredients to better meet your individual needs.

Yes—when used appropriately and prescribed by a qualified provider. 
Compounding pharmacies are licensed and regulated by state Boards of Pharmacy, must follow strict safety and quality standards (called USP guidelines), are inspected regularly and use prescription-only ingredients sourced from regulated suppliers. At Moxie Health, we partner only with reputable, licensed compounding pharmacies that meet our standards for quality and safety.

Compounded medications are not FDA-approved, because they are custom-made for individual patients rather than mass-produced. The ingredients used are FDA-approved

We use compounded medications when they offer clear benefits, such as more personalized dosing, fewer unwanted ingredients, alternative delivery options, resulting in greater flexibility in treatment plans.

We don’t work with insurance so we can focus fully on you—not billing rules or rushed visits. This allows us to spend more time with each patient, offer personalized treatment options, and be transparent about pricing. Our goal is simple: thoughtful, individualized care that helps you feel your best.

We love being part of your health journey, but we’re a specialty telemedicine practice, not a primary care office. That means we focus deeply on specific services rather than managing urgent concerns, chronic conditions, or routine preventive care. We work best alongside your primary care provider to support your overall health.

Instead of meeting by video or phone, you submit your forms, labs, and questions through our secure portal. Your provider reviews everything independently, prescribes medication, and sends you a personalized plan. Live visits may be requested at the provider's or client's discretion.